Check-in/check-out: Check-in is 3pm and check out is 11am. Early check-in or late check-out may be permitted with prior arrangement but will be dependent upon other bookings so may not be feasible.
There is a pre check in procedure which you must complete before arriving at the property and the lead guest must upload proof of identification.
Upon check-out, please leave all doors and windows locked, and the key securely in the key safe. There will be a £50.00 charge for any keys not returned at the end of your holiday.
Key safes: There is a key safe at the front door which you will be given the code to prior to checking in.
Cancellation: Please contact us as soon as possible if you wish to cancel your booking. There is no cancellation fee if you wish to change your booking to another available date (providing you give us at least 3 weeks notice), although you may have to pay extra if the price of your new holiday date is higher than that of your original booking. Bookings can only be changed once. If you cancel your booking within four weeks of the holiday commencement date, the cancellation fee is 100%. If you cancel more than four weeks in advance of the holiday commencement date, the cancellation fee is 25%. We recommend you have some form of insurance that will cover your costs should you have to cancel your holiday at the last minute. In the unfortunate event that we have to make changes to your booking (for example if the property is suffering from damage that requires immediate repair), we will refund all sums paid by you for this booking. This will be our only obligation or liability to you in such circumstances.
Booking: When making a booking you will be required to pay 25% pre payment, the remaining amount is required no later than 4 weeks prior to your date of arrival.
